last minute info

Not long now till you’re going to be enjoying a dip in the hot tub, or getting competitive in the games room. Ahead of your check in please see below last minute information which you might find helpful. We will endeavour to call you prior to your check in but please take the time to read the below information.

Pre-check in

Hesdin Hall

The Location

ARRIVAL TIME
4pm. Please do not arrive earlier as we cannot accommodate early check ins, and there is not a waiting area.

CHECK OUT TIME
10am. We can’t accommodate late check outs.

ADDRESS
Hesdin Hall, Chapmanslade, Westbury, BA13 4GF

HOW TO GET TO HESDIN HALL
This postcode only works on Google Maps and Waze. Not integrated car sat navs. You can type in Hesdin Hall into Google to to get directions.

You are looking for The Hesdin Hall Driveway- and your parking is on the left when you pull in. If you see The Hesdin Estate Driveway first, carry on and Hesdin Hall will be 50 yards on the same side. You cannot get to Hesdin Hall from The Hesdin Estate Driveway.
What 3 Words - Supported, Banquets, Churn
Nearest Train Station- Westbury
Best local taxi: Westbury Taxi

The Arrival

DOOR ACCESS CODE
1011
We do not have keys on The Hesdin Estate - so this keypad code is to be inputted into the door every time you use it.

PARKING
There is ample parking at Hesdin Hall. Please look after your valuables as there is not CCTV.

WHEN AND WHERE TO ENTER
The main entrance in Hesdin Hall is the back door. The front door is not really operational. This is not the door you use to get in. Please use the back door

The Hesdin Crew

YOUR HOUSE MANAGER CONTACT DETAILS
All the information to FAQ’s, troubleshooting and instruction manuals is in your guest handbook. Details on how to contact us are available in this book.

OFFICE OPENING HOURS
Monday - Friday: 9am- 5pm
Saturday: 9am - 12pm
Sunday: not open

PAPER VERSION OF THE GUESTS HANDBOOK
The paper version of the guests handbook is located on the kitchen work surface.

FAQ VIDEOS FOR HESDIN HALL
COMING SOON

POOL AND WATER CHECKS
Checks are done daily between 7.30am and 9.30am It’s important for our neighbours, fellow residents and wildlife living on The Estate that we all think of each other and be mindful at all times regarding noise. We want you to have a fabulous time away but as per your booking conditions we are not “party houses” and excessive noise from speakers or guests, particularly late at night is not tolerated.

Miscellaneous

GUESTS
We must be informed if you wish to have guests visiting or staying at the property.

ELECTRIC CAR CHARGING
The electric charging point is available on The Hesdin Estate driveway. Exit your drive, turn left and left again at The Hesdin Estate driveway. 50 yards on your left. Details on the app to download can be found in your handbook.

GROCERY DELIVERY
Most delivery drivers know about us but please make sure you use your property name in the address as we get a lot of deliveries.
Who delivers:
Sainsburies
Tesco
Asda

HESDIN ESTATE BUILDING SITE
Please do not enter or try and explore the building site as it is dangerous. You are free to walk elsewhere on The Hesdin Estate.

ANIMALS
Feel free to feed our animals. The pigs in particular love apples. The animals can be found via The Hesdin Estate driveway.